AIA Philippines (formerly AIA Philam Life) has reported it is seeking thousands of its policyholders and beneficiaries who have yet to claim their benefits ranging from policy maturities, reinstatements, claims, redemptions, and even refunds.
Despite fervent efforts to contact its customers through registered mail, email, callouts, and their agents, there is still a huge number that has yet to be reached.
In its commitment to fulfilling its promise, AIA Philippines will further buttress its efforts through a campaign encouraging the public to check if they themselves have unclaimed benefits.
“We are making this campaign public in the hopes of reaching customers from many years ago – those who we have lost touch with amid changes in communications technology and who have bought their policies under our former brand, Philam Life,”
Geegee Lopez
AIA Philippines Chief Operating Officer
“We are doing this because we have a promise to fulfill – a promise that goes beyond passively responding when our customers make a claim. The promise of helping our customers live healthier, longer, better lives includes making sure that these hard-earned benefits get to the intended recipients. We’re asking for everyone’s help in finding our customers or their beneficiaries so that we can give them their benefits.”
Readers are highly encouraged to check if they themselves are recipients of these benefits. Simply click this button to get verified:
There are many reasons why benefits remain unclaimed.
Most often, the insurer and insured have lost contact because the insured had changed in communication details and inadvertently forgot to keep their insurer informed, the insurer is not informed of the death of the insured, or the beneficiaries can’t be located or are not aware of the existence of the insurance policy.
AIA Philippines is taking a bolder, stronger approach to finding these customers to ensure that these benefits will finally be received by those who were meant to have them.
AIA Philippines recently announced that based on unaudited reports, the Company has fulfilled PHP4.2 billion worth of claims in 2021, over 40 percent more than the claims in 2020. 90 percent of these claims were for death, with critical illness and health and medical claims a far second and third.
If you don't have an AIA Philippines policy yet or you're looking to add more peace of mind and insurance coverage, contact me now to get your customized policy online:
When he is not busy watching "The Office", lounging at the beach, or playing 1st person shooting games, Argel consistently invests in the stock market, both local and global. He loves learning through books, training, seminars, and workshops. He also helps Pinoys create, manage, grow, and protect their wealth as a globally-certified Professional Financial Advisor. Get in touch with him by sending an email to contact[at]argeltiburcio.com
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